Terms & Conditions
Please read these Terms and Conditions before using the Karachi Car Transport website or requesting our chauffeur-driven transportation services.
Website: karachicartransport.com
Enquiries submitted through our website, telephone or WhatsApp are requests for information or reservations. A booking should be treated as confirmed only after the relevant arrangements, price, availability and applicable terms have been communicated and agreed.
1. About Our Services
Karachi Car Transport provides enquiries and arrangements for chauffeur-driven transportation services in Karachi and, where agreed, journeys to other destinations in Pakistan. Services may include daily car rental, luxury car hire, airport transfers, wedding transport, corporate travel and private tours.
Vehicles, drivers, routes and service availability depend on the particular booking and the arrangements confirmed with our team.
2. Booking Requests and Confirmation
When requesting a car rental booking, customers should provide accurate information, including:
- Requested date and pickup time.
- Pickup and drop-off locations.
- Journey duration and planned destinations.
- Passenger numbers and relevant luggage requirements.
- Preferred vehicle and any special requirements.
We will communicate availability and the applicable quotation where possible. A booking is confirmed only when the relevant details and any required payment or deposit arrangements have been agreed.
3. Prices, Payments and Additional Charges
Rental prices may vary depending on vehicle type, journey distance, rental duration, waiting time, destination, date and other agreed requirements.
Before confirming a booking, customers should clarify the total price, included hours or kilometres, fuel arrangements, driver expenses for long-distance journeys, tolls, parking fees, overtime charges and any required deposit.
Additional charges should be communicated and agreed where applicable. Payment methods, due dates and deposit requirements will be confirmed during the booking process.
4. Changes to Bookings
Requests to change a booking’s date, time, pickup location, destination, duration or vehicle are subject to availability and confirmation by our team. Changes may affect the quoted price.
Please contact us as early as possible if your travel plans change. Do not assume a change has been accepted until it has been confirmed.
5. Cancellations and Refunds
Any cancellation deadlines, applicable fees, deposit conditions and refund arrangements should be communicated and agreed before the booking is finalised.
If you need to cancel, contact Karachi Car Transport promptly using the telephone number or email address below. Refund eligibility will depend on the agreed booking terms and applicable law.
6. Customer Responsibilities
Customers are expected to:
- Provide accurate booking and contact information.
- Be ready at the agreed pickup location and time.
- Inform us of changes to passenger numbers, luggage or journey requirements.
- Treat drivers and service personnel respectfully.
- Follow applicable safety instructions and laws.
- Avoid damaging vehicles or using them for unlawful purposes.
Any responsibility for damage, cleaning or additional expenses should be assessed in accordance with the agreed booking terms and applicable law.
7. Driver and Vehicle Arrangements
Our services are arranged around the vehicle and driver availability confirmed for each booking. A particular make, model, colour or vehicle specification should not be assumed unless explicitly confirmed.
If an unforeseen issue affects the originally agreed vehicle or driver, we will aim to communicate with the customer and discuss a suitable alternative where reasonably possible.
8. Airport Transfers and Waiting Time
For airport transfers, customers should provide accurate flight and contact details where requested. Pickup arrangements, flight delays, waiting time allowances, parking charges and any additional fees should be confirmed during booking.
Customers should contact our team promptly if flight details or arrival plans change.
9. Weddings and Special Events
Wedding and event bookings may require advance planning. Customers should confirm the event schedule, locations, rental duration, vehicle choice, decoration arrangements and any additional requirements in advance.
Vehicle decorations, photography stops, extended waiting time and extra journeys are subject to agreement and may involve additional charges.
10. Long-Distance Travel
For journeys outside Karachi, the customer and our team should agree on the route, stops, expected duration, overnight arrangements if needed, driver expenses, tolls and other applicable costs before travel.
Journey times may vary due to traffic, weather, road conditions, security restrictions or other circumstances outside our control.
11. Website Content and Availability
We aim to keep our website information accurate and up to date. However, vehicle images, service descriptions, estimated journey details and availability information are provided for general guidance unless specifically confirmed for your booking.
We may update website content or service descriptions when necessary.
12. Liability and Unforeseen Circumstances
We will use reasonable care when arranging agreed services. To the extent permitted by law, we are not responsible for losses arising from circumstances beyond our reasonable control, such as severe weather, road closures, traffic disruptions or official restrictions.
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law, including any applicable consumer rights.
13. Website Use
You must not use this website to submit fraudulent enquiries, introduce malicious software, attempt unauthorised access or interfere with the website’s operation.
Website text, branding, graphics and other materials may not be copied or commercially reused without appropriate permission, except where permitted by law.
14. Privacy
Personal information provided through our website and booking communications is handled in accordance with our Privacy Policy, subject to the information practices and legal requirements that apply.
15. Applicable Law and Disputes
These Terms are subject to applicable laws. Any dispute should first be raised with Karachi Car Transport so that the parties can attempt to resolve it reasonably. Applicable jurisdiction and consumer rights will be determined in accordance with relevant law.
16. Changes to These Terms
We may revise these Terms when our services or operational requirements change. The version published on this page applies subject to any separate terms already agreed for a confirmed booking and applicable law.
17. Contact Karachi Car Transport
Bookings and Enquiries
For car rental bookings, quotations, changes or questions about these Terms, contact our team.
Phone / WhatsApp: 0300 2135053
Email: info@karachicartransport.com
Location: Karachi, Pakistan
Website: https://karachicartransport.com/